Moneygram: I am finding them impossible to work with. Prob...
A Moneygram customer review by GetHuman user ~no its not displayed !!!!!!!! from November 16th, 2017
Background on ~no its not displayed !!!!!!!!'s case
GetHuman: ~no its not displayed !!!!!!!! - can you tell our other Moneygram customers when your case took place?
~no its not displayed !!!!!!!!: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Moneygram, and if so, how?
GetHuman: And which of these common Moneygram customer issues best describes the reason you wanted to talk to them?
(Shows ~no its not displayed !!!!!!!! a list of common Moneygram problems)
~no its not displayed !!!!!!!!: "Repayment question" was why I was trying to call.
~no its not displayed !!!!!!!!'s review of Moneygram customer service
GetHuman: So how would you sum up your experience for GetHuman's Moneygram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~no its not displayed !!!!!!!!: I am finding them impossible to work with. Problem after problem ! Almost one week now and still problem not resolved . My wife in the the Philippines needed urgent remittance for medical attention . I sit and listen to that horrible music on hold five times already today .Last call i made they said they couldn't hear me so had to hang up again !Talk about a messed up company , avoid them if possible.
GetHuman: Let's quantify your experience contacting Moneygram. On a scale of 1 to 5, how easy is it go get help on a Moneygram problem?
~no its not displayed !!!!!!!!: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~no its not displayed !!!!!!!!: I'd give them a one out of five on communication.
GetHuman: And what about Moneygram's ability to quickly and effectively address your problem?
~no its not displayed !!!!!!!!: For that I would say three out of five.
GetHuman: And finally- any advice for other Moneygram customers?
~no its not displayed !!!!!!!!: Call them early in the day or late. Don't forget any personal or account information you might need for Moneygram to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~no its not displayed !!!!!!!! taken from his Moneygram customer service problem that occurred on November 12th, 2017.