Monsterscooterparts.com: I ordered a controller for my Razor Ground Forc...
A Monsterscooterparts.com customer review by GetHuman user ~Jon from November 19th, 2017
Background on ~Jon's case
GetHuman: ~Jon - can you tell our other Monsterscooterparts.com customers when your case took place?
~Jon: Yes I can. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Monsterscooterparts.com, and if so, how?
GetHuman: And which of these common Monsterscooterparts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jon a list of common Monsterscooterparts.com problems)
~Jon: "Warranty claim" was why I was trying to call.
~Jon's review of Monsterscooterparts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Monsterscooterparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jon: I ordered a controller for my Razor Ground Force go kart. It was advertised to work on my kart (version **) but when I got it I quickly found out it would not work. I even contacted the manufacturer directly and confirmed with them that the controller would not work with my kart. I called their customer service and was spoken to rudely and was told I was wrong and there was nothing wrong. The guy was a HUGE jerk and flat out refused to refund me ***% of my money. I basically got screwed and had to pay a **% restocking fee plus I had to eat the shipping charges both ways. I will NEVER, EVER in a million years do business with these guys. STAY CLEAR - these guys are crooks.
GetHuman: Let's quantify your experience contacting Monsterscooterparts.com. On a scale of 1 to 5, how easy is it go get help on a Monsterscooterparts.com problem?
~Jon: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jon: I'd give them a three out of five on communication.
GetHuman: And what about Monsterscooterparts.com's ability to quickly and effectively address your problem?
~Jon: For that I would say five out of five.
GetHuman: And finally- any advice for other Monsterscooterparts.com customers?
~Jon: Call them early in the day or late. Don't forget any personal or account information you might need for Monsterscooterparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jon taken from his Monsterscooterparts.com customer service problem that occurred on November 12th, 2017.