Mosaik Mastercard (BMO): Gave up after ** minutes when told remaining wa...
A Mosaik Mastercard (BMO) customer review by GetHuman user GetHuman-335462 from November 21st, 2017
Background on GetHuman-335462's case
GetHuman: GetHuman-335462 - can you tell our other Mosaik Mastercard (BMO) customers when your case took place?
GetHuman-335462: Yeah. It was evening, on November 19th.
GetHuman: Did you reach out to Mosaik Mastercard (BMO), and if so, how?
GetHuman: And which of these common Mosaik Mastercard (BMO) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-335462 a list of common Mosaik Mastercard (BMO) problems)
GetHuman-335462: "Lower my rate" was why I was trying to call.
GetHuman-335462's review of Mosaik Mastercard (BMO) customer service
GetHuman: So how would you sum up your experience for GetHuman's Mosaik Mastercard (BMO) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-335462: Gave up after ** minutes when told remaining wait time was in excess of ** minutes. Talk about crappy service!
GetHuman: Let's quantify your experience contacting Mosaik Mastercard (BMO). On a scale of 1 to 5, how easy is it go get help on a Mosaik Mastercard (BMO) problem?
GetHuman-335462: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-335462: I'd give them a one out of five on communication.
GetHuman: And what about Mosaik Mastercard (BMO)'s ability to quickly and effectively address your problem?
GetHuman-335462: For that I would say two out of five.
GetHuman: And finally- any advice for other Mosaik Mastercard (BMO) customers?
GetHuman-335462: Call them early in the day or late. Don't forget any personal or account information you might need for Mosaik Mastercard (BMO) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-335462 taken from his Mosaik Mastercard (BMO) customer service problem that occurred on November 19th, 2017.
Mosaik Mastercard (BMO)
2.80 of 5 stars | 2 reviews
GetHuman-335462's Mosaik Mastercard (BMO) Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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