Motel 6: Issue with Motel *
A Motel 6 customer review by GetHuman user GetHuman-marciawi from December 7th, 2017
Background on GetHuman-marciawi's case
GetHuman: GetHuman-marciawi - can you tell our other Motel 6 customers when your case took place?
GetHuman-marciawi: Yes I can. It was evening, on November 30th.
GetHuman: Did you reach out to Motel 6, and if so, how?
GetHuman: And which of these common Motel 6 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-marciawi a list of common Motel 6 problems)
GetHuman-marciawi: "Complaint About My Stay" was why I was trying to call.
GetHuman-marciawi's review of Motel 6 customer service
GetHuman: So how would you sum up your experience for GetHuman's Motel 6 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-marciawi: Issue with Motel *
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-marciawi: Cant get towels to shower of an eve.very unprofessional. Employees talk with other guests in the hotel about hotel guests .ive been hete for a week plan to be here one more week was told i get torn and stained towels because im an extended stay .look like someone clrans with them .was told not use dumpster have had to switch rooms for other guests second day i was her had to let head house keepet in to count towels..only thing keeping me hete is my children my dogs..i give this establishment a no star
GetHuman: Let's quantify your experience contacting Motel 6. On a scale of 1 to 5, how easy is it go get help on a Motel 6 problem?
GetHuman-marciawi: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-marciawi: I'd give them a one out of five on communication.
GetHuman: And what about Motel 6's ability to quickly and effectively address your problem?
GetHuman-marciawi: For that I would say four out of five.
GetHuman: And finally- any advice for other Motel 6 customers?
GetHuman-marciawi: Call them early in the day or late. Don't forget any personal or account information you might need for Motel 6 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-marciawi taken from his Motel 6 customer service problem that occurred on November 30th, 2017.