Mothernature.com: Just get a recording "announcing our new onlin...
A Mothernature.com customer review by GetHuman user ~unsatisfied former customer from November 8th, 2017
Background on ~unsatisfied former customer's case
GetHuman: ~unsatisfied former customer - can you tell our other Mothernature.com customers when your case took place?
~unsatisfied former customer: Sure. It was afternoon, on November 4th.
GetHuman: Did you reach out to Mothernature.com, and if so, how?
GetHuman: And which of these common Mothernature.com customer issues best describes the reason you wanted to talk to them?
(Shows ~unsatisfied former customer a list of common Mothernature.com problems)
~unsatisfied former customer: "Complaint" was why I was trying to contact.
~unsatisfied former customer's review of Mothernature.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mothernature.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unsatisfied former customer: Just get a recording "announcing our new online customer service". Number is for new orders only, not customer service.
GetHuman: Let's quantify your experience contacting Mothernature.com. On a scale of 1 to 5, how easy is it go get help on a Mothernature.com problem?
~unsatisfied former customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unsatisfied former customer: I'd give them a one out of five on communication.
GetHuman: And what about Mothernature.com's ability to quickly and effectively address your problem?
~unsatisfied former customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Mothernature.com customers?
~unsatisfied former customer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Mothernature.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unsatisfied former customer taken from his Mothernature.com customer service problem that occurred on November 4th, 2017.