Mothernature.com: Number is disconnected. Waiting three months fo...

A Mothernature.com customer review by GetHuman user ~MMersky from November 10th, 2017

Background on ~MMersky's case

GetHuman: ~MMersky - can you tell our other Mothernature.com customers when your case took place?
~MMersky: Yup. It was afternoon, on October 31st.
GetHuman: Did you reach out to Mothernature.com, and if so, how?
~MMersky: I used a help page I found on the GetHuman Mothernature.com customer service contact info page: Contact Mothernature.com Customer Service
GetHuman: And which of these common Mothernature.com customer issues best describes the reason you wanted to talk to them?
(Shows ~MMersky a list of common Mothernature.com problems)
~MMersky: "Cancel order" was why I was trying to contact.

~MMersky's review of Mothernature.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Mothernature.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MMersky: Number is disconnected. Waiting three months for an order. Company recently "sold" and no contact information OR customer service is available.
GetHuman: Let's quantify your experience contacting Mothernature.com. On a scale of 1 to 5, how easy is it go get help on a Mothernature.com problem?
~MMersky: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MMersky: I'd give them a three out of five on communication.
GetHuman: And what about Mothernature.com's ability to quickly and effectively address your problem?
~MMersky: For that I would say one out of five.
GetHuman: And finally- any advice for other Mothernature.com customers?
~MMersky: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Mothernature.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MMersky taken from his Mothernature.com customer service problem that occurred on October 31st, 2017.

Mothernature.com

1.00 of 5 stars | 2 reviews

~MMersky's Mothernature.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Mothernature.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Mothernature.com in any way.

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