Motorola: No cell phone case for the MotoG *st generation...
A Motorola customer review by GetHuman user ~Robert womack from November 27th, 2017
Background on ~Robert womack's case
GetHuman: ~Robert womack - can you tell our other Motorola customers when your case took place?
~Robert womack: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Motorola, and if so, how?
GetHuman: And which of these common Motorola customer issues best describes the reason you wanted to talk to them?
(Shows ~Robert womack a list of common Motorola problems)
~Robert womack: "Returns" was why I was trying to call.
~Robert womack's review of Motorola customer service
GetHuman: So how would you sum up your experience for GetHuman's Motorola customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robert womack: No cell phone case for the MotoG *st generation cell phone, was to referred to another store*website.
GetHuman: Let's quantify your experience contacting Motorola. On a scale of 1 to 5, how easy is it go get help on a Motorola problem?
~Robert womack: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robert womack: I'd give them a four out of five on communication.
GetHuman: And what about Motorola's ability to quickly and effectively address your problem?
~Robert womack: For that I would say three out of five.
GetHuman: And finally- any advice for other Motorola customers?
~Robert womack: Call them early in the day or late. Don't forget any personal or account information you might need for Motorola to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robert womack taken from his Motorola customer service problem that occurred on November 20th, 2017.