Moviefone: there IS NO LIVE PERSON TO TALK TO !!!!! THESE...
A Moviefone customer review by GetHuman user ~Gracie-The Red/White Terror from November 11th, 2017
Background on ~Gracie-The Red/White Terror's case
GetHuman: ~Gracie-The Red/White Terror - can you tell our other Moviefone customers when your case took place?
~Gracie-The Red/White Terror: Yes I can. It was morning, on November 1st.
GetHuman: Did you reach out to Moviefone, and if so, how?
GetHuman: And which of these common Moviefone customer issues best describes the reason you wanted to talk to them?
(Shows ~Gracie-The Red/White Terror a list of common Moviefone problems)
~Gracie-The Red/White Terror: "None of those really matches why I wanted to contact Moviefone that day." was why I was trying to contact.
~Gracie-The Red/White Terror's review of Moviefone customer service
GetHuman: So how would you sum up your experience for GetHuman's Moviefone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gracie-The Red/White Terror: there IS NO LIVE PERSON TO TALK TO !!!!! THESE*HORSESBUTTS CALL MY HOUSE NUMEROUS TIMES DAILY AND HANGUP AND HARASS THE **** OUT OF ME !!!*THEY ARE WORSE THAN COLLECTION AGENCIES. AT LEAST THERE ARE LAWS THEY MUST FOLLOW !
GetHuman: Let's quantify your experience contacting Moviefone. On a scale of 1 to 5, how easy is it go get help on a Moviefone problem?
~Gracie-The Red/White Terror: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gracie-The Red/White Terror: I'd give them a four out of five on communication.
GetHuman: And what about Moviefone's ability to quickly and effectively address your problem?
~Gracie-The Red/White Terror: For that I would say one out of five.
GetHuman: And finally- any advice for other Moviefone customers?
~Gracie-The Red/White Terror: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Moviefone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gracie-The Red/White Terror taken from his Moviefone customer service problem that occurred on November 1st, 2017.