Murad.com: hopefully I will receive my product on Tuesday...
A Murad.com customer review by GetHuman user GetHuman-256616 from November 14th, 2017
Background on GetHuman-256616's case
GetHuman: GetHuman-256616 - can you tell our other Murad.com customers when your case took place?
GetHuman-256616: Sure. It was evening, on November 9th.
GetHuman: Did you reach out to Murad.com, and if so, how?
GetHuman: And which of these common Murad.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-256616 a list of common Murad.com problems)
GetHuman-256616: "Warranty claim" was why I was trying to call.
GetHuman-256616's review of Murad.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Murad.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-256616: hopefully I will receive my product on Tuesday the ** of January. The products were ordered before Christmas.
GetHuman: Let's quantify your experience contacting Murad.com. On a scale of 1 to 5, how easy is it go get help on a Murad.com problem?
GetHuman-256616: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-256616: I'd give them a three out of five on communication.
GetHuman: And what about Murad.com's ability to quickly and effectively address your problem?
GetHuman-256616: For that I would say two out of five.
GetHuman: And finally- any advice for other Murad.com customers?
GetHuman-256616: Call them early in the day or late. Don't forget any personal or account information you might need for Murad.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-256616 taken from his Murad.com customer service problem that occurred on November 9th, 2017.