Mutual of Omaha: that is ** minutes and counting, * days in a ro...
A Mutual of Omaha customer review by GetHuman user ~Deanna Mims from November 3rd, 2017
Background on ~Deanna Mims's case
GetHuman: ~Deanna Mims - can you tell our other Mutual of Omaha customers when your case took place?
~Deanna Mims: Sure. It was morning, on October 24th.
GetHuman: Did you reach out to Mutual of Omaha, and if so, how?
GetHuman: And which of these common Mutual of Omaha customer issues best describes the reason you wanted to talk to them?
(Shows ~Deanna Mims a list of common Mutual of Omaha problems)
~Deanna Mims: "Question" was why I was trying to call.
~Deanna Mims's review of Mutual of Omaha customer service
GetHuman: So how would you sum up your experience for GetHuman's Mutual of Omaha customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Deanna Mims: that is ** minutes and counting, * days in a row. Haven't been able to contact them since I started before Christmas. I'm trying to get some help for my mothers account but I will NEVER use this company if this is the best they can do
GetHuman: Let's quantify your experience contacting Mutual of Omaha. On a scale of 1 to 5, how easy is it go get help on a Mutual of Omaha problem?
~Deanna Mims: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Deanna Mims: I'd give them a one out of five on communication.
GetHuman: And what about Mutual of Omaha's ability to quickly and effectively address your problem?
~Deanna Mims: For that I would say four out of five.
GetHuman: And finally- any advice for other Mutual of Omaha customers?
~Deanna Mims: Call them early in the day or late. Don't forget any personal or account information you might need for Mutual of Omaha to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Deanna Mims taken from his Mutual of Omaha customer service problem that occurred on October 24th, 2017.