I was trying to cancel my profile on mylife.com...
A Mylife.com customer review by GetHuman user ~nysnowbunny50 from November 26th, 2017
Background on ~nysnowbunny50's case
GetHuman: ~nysnowbunny50 - can you tell our other Mylife.com customers when your case took place?
~nysnowbunny50: Yup. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Mylife.com, and if so, how?
GetHuman: And which of these common Mylife.com customer issues best describes the reason you wanted to talk to them?
(Shows ~nysnowbunny50 a list of common Mylife.com problems)
~nysnowbunny50: "Change plan" was why I was trying to call.
~nysnowbunny50's review of Mylife.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mylife.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nysnowbunny50: I was trying to cancel my profile on mylife.com and the phone number you provided me with was not to mylife.com. it was something trying to give me a gift card. when I said I didn't want it, the man didn't want to hear it and kept talking over me,, ,He also WOULD NOT LET ME TALK TO HIS SUPERVISOR.
GetHuman: Let's quantify your experience contacting Mylife.com. On a scale of 1 to 5, how easy is it go get help on a Mylife.com problem?
~nysnowbunny50: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nysnowbunny50: I'd give them a two out of five on communication.
GetHuman: And what about Mylife.com's ability to quickly and effectively address your problem?
~nysnowbunny50: For that I would say five out of five.
GetHuman: And finally- any advice for other Mylife.com customers?
~nysnowbunny50: Call them early in the day or late. Don't forget any personal or account information you might need for Mylife.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nysnowbunny50 taken from his Mylife.com customer service problem that occurred on November 22nd, 2017.