NBA League Pass Broadband: Got person pretty quick but after *:**pm.**They...

A NBA League Pass Broadband customer review by GetHuman user ~Starion from November 26th, 2017

Background on ~Starion's case

GetHuman: ~Starion - can you tell our other NBA League Pass Broadband customers when your case took place?
~Starion: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to NBA League Pass Broadband, and if so, how?
~Starion: I used the 888-622-0178 number I found for on the GetHuman NBA League Pass Broadband customer phone number page I was on: NBA League Pass Broadband Customer Service Phone Number
GetHuman: And which of these common NBA League Pass Broadband customer issues best describes the reason you wanted to talk to them?
(Shows ~Starion a list of common NBA League Pass Broadband problems)
~Starion: "Cancel service" was why I was trying to contact.

~Starion's review of NBA League Pass Broadband customer service

GetHuman: So how would you sum up your experience for GetHuman's NBA League Pass Broadband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Starion: Got person pretty quick but after *:**pm.**They could not solve my problem however and had to send to tech team that will email in "a few business days". WHAT?!? That *****!!
GetHuman: Let's quantify your experience contacting NBA League Pass Broadband. On a scale of 1 to 5, how easy is it go get help on a NBA League Pass Broadband problem?
~Starion: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Starion: I'd give them a four out of five on communication.
GetHuman: And what about NBA League Pass Broadband's ability to quickly and effectively address your problem?
~Starion: For that I would say five out of five.
GetHuman: And finally- any advice for other NBA League Pass Broadband customers?
~Starion: Call them early in the day or late. Don't forget any personal or account information you might need for NBA League Pass Broadband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Starion taken from his NBA League Pass Broadband customer service problem that occurred on November 16th, 2017.

NBA League Pass Broadband

1.67 of 5 stars | 26 reviews

~Starion's NBA League Pass Broadband Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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