NBA League Pass Broadband: difficulties accessing NBA League Pass on Xbox...

A NBA League Pass Broadband customer review by GetHuman user GetHuman-evannnw from December 5th, 2017

Background on GetHuman-evannnw's case

GetHuman: GetHuman-evannnw - can you tell our other NBA League Pass Broadband customers when your case took place?
GetHuman-evannnw: Yeah. It was middle of the night, on November 29th.
GetHuman: Did you reach out to NBA League Pass Broadband, and if so, how?
GetHuman-evannnw: I used the 888-622-0178 number I found for on the GetHuman NBA League Pass Broadband customer phone number page I was on: NBA League Pass Broadband Customer Service Phone Number
GetHuman: And which of these common NBA League Pass Broadband customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-evannnw a list of common NBA League Pass Broadband problems)
GetHuman-evannnw: "Change plan" was why I was trying to contact.

GetHuman-evannnw's review of NBA League Pass Broadband customer service

GetHuman: So how would you sum up your experience for GetHuman's NBA League Pass Broadband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-evannnw: difficulties accessing NBA League Pass on Xbox One and Laptop.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-evannnw: The NBA Gametime app on Xbox One fails to show any games on the calender, when there are in fact games that are going on. When I try to access the games through the NBA League Pass Website, it says that League Pass is "Only available for the current season"......
GetHuman: Let's quantify your experience contacting NBA League Pass Broadband. On a scale of 1 to 5, how easy is it go get help on a NBA League Pass Broadband problem?
GetHuman-evannnw: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-evannnw: I'd give them a four out of five on communication.
GetHuman: And what about NBA League Pass Broadband's ability to quickly and effectively address your problem?
GetHuman-evannnw: For that I would say five out of five.
GetHuman: And finally- any advice for other NBA League Pass Broadband customers?
GetHuman-evannnw: Call them early in the day or late. Don't forget any personal or account information you might need for NBA League Pass Broadband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-evannnw taken from his NBA League Pass Broadband customer service problem that occurred on November 29th, 2017.

NBA League Pass Broadband

1.67 of 5 stars | 26 reviews

GetHuman-evannnw's NBA League Pass Broadband Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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