NCAA Eligibility Center: I called at *:** EST and they were already clos...
A NCAA Eligibility Center customer review by GetHuman user ~Feedup in NC from November 28th, 2017
Background on ~Feedup in NC's case
GetHuman: ~Feedup in NC - can you tell our other NCAA Eligibility Center customers when your case took place?
~Feedup in NC: Sure. It was late at night, on November 20th.
GetHuman: Did you reach out to NCAA Eligibility Center, and if so, how?
GetHuman: And which of these common NCAA Eligibility Center customer issues best describes the reason you wanted to talk to them?
(Shows ~Feedup in NC a list of common NCAA Eligibility Center problems)
~Feedup in NC: "None of those really matches why I wanted to call NCAA Eligibility Center that day." was why I was trying to call.
~Feedup in NC's review of NCAA Eligibility Center customer service
GetHuman: So how would you sum up your experience for GetHuman's NCAA Eligibility Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Feedup in NC: I called at *:** EST and they were already closed for the day even though the answering machine said they were open from **-* EST...NCAA is big business scam
GetHuman: Let's quantify your experience contacting NCAA Eligibility Center. On a scale of 1 to 5, how easy is it go get help on a NCAA Eligibility Center problem?
~Feedup in NC: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Feedup in NC: I'd give them a five out of five on communication.
GetHuman: And what about NCAA Eligibility Center's ability to quickly and effectively address your problem?
~Feedup in NC: For that I would say three out of five.
GetHuman: And finally- any advice for other NCAA Eligibility Center customers?
~Feedup in NC: Call them early in the day or late. Don't forget any personal or account information you might need for NCAA Eligibility Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Feedup in NC taken from his NCAA Eligibility Center customer service problem that occurred on November 20th, 2017.