NCAA Eligibility Center: I have spoken to a lady named Regina. she was v...

A NCAA Eligibility Center customer review by GetHuman user ~mark g from November 23rd, 2017

Background on ~mark g's case

GetHuman: ~mark g - can you tell our other NCAA Eligibility Center customers when your case took place?
~mark g: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to NCAA Eligibility Center, and if so, how?
~mark g: I used the 877-262-1492 number I found for on the GetHuman NCAA Eligibility Center customer phone number page I was on: NCAA Eligibility Center Customer Service Phone Number
GetHuman: And which of these common NCAA Eligibility Center customer issues best describes the reason you wanted to talk to them?
(Shows ~mark g a list of common NCAA Eligibility Center problems)
~mark g: "None of those really matches why I wanted to call NCAA Eligibility Center that day." was why I was trying to call.

~mark g's review of NCAA Eligibility Center customer service

GetHuman: So how would you sum up your experience for GetHuman's NCAA Eligibility Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mark g: I have spoken to a lady named Regina. she was very helpful. I was satisfied with how helpful she was. she made the process much easier.
GetHuman: Let's quantify your experience contacting NCAA Eligibility Center. On a scale of 1 to 5, how easy is it go get help on a NCAA Eligibility Center problem?
~mark g: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mark g: I'd give them a five out of five on communication.
GetHuman: And what about NCAA Eligibility Center's ability to quickly and effectively address your problem?
~mark g: For that I would say one out of five.
GetHuman: And finally- any advice for other NCAA Eligibility Center customers?
~mark g: Call them early in the day or late. Don't forget any personal or account information you might need for NCAA Eligibility Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mark g taken from his NCAA Eligibility Center customer service problem that occurred on November 15th, 2017.

NCAA Eligibility Center

3.20 of 5 stars | 34 reviews

~mark g's NCAA Eligibility Center Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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