NET 10: Horrible experience I'm changing the company a...
A NET 10 customer review by GetHuman user ~Carlos garcia from November 27th, 2017
Background on ~Carlos garcia's case
GetHuman: ~Carlos garcia - can you tell our other NET 10 customers when your case took place?
~Carlos garcia: Yes. It was morning, on November 26th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~Carlos garcia a list of common NET 10 problems)
~Carlos garcia: "Complaint" was why I was trying to call.
~Carlos garcia's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carlos garcia: Horrible experience I'm changing the company a customer service said that they can not guarantee a service .
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~Carlos garcia: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carlos garcia: I'd give them a five out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~Carlos garcia: For that I would say two out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~Carlos garcia: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carlos garcia taken from his NET 10 customer service problem that occurred on November 26th, 2017.