NFLShop.com: So I order a **er and Seahawk t-shirt express f...
A NFLShop.com customer review by GetHuman user GetHuman-218004 from November 19th, 2017
Background on GetHuman-218004's case
GetHuman: GetHuman-218004 - can you tell our other NFLShop.com customers when your case took place?
GetHuman-218004: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to NFLShop.com, and if so, how?
GetHuman: And which of these common NFLShop.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-218004 a list of common NFLShop.com problems)
GetHuman-218004: "Cancel order" was why I was trying to call.
GetHuman-218004's review of NFLShop.com customer service
GetHuman: So how would you sum up your experience for GetHuman's NFLShop.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-218004: So I order a **er and Seahawk t-shirt express for Christmas and when I opened the package only the **** shirt was there but the shipping slip state * t-shirts. I have been waiting on ignore for almost *** hour. Thanks for nothing.
GetHuman: Let's quantify your experience contacting NFLShop.com. On a scale of 1 to 5, how easy is it go get help on a NFLShop.com problem?
GetHuman-218004: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-218004: I'd give them a four out of five on communication.
GetHuman: And what about NFLShop.com's ability to quickly and effectively address your problem?
GetHuman-218004: For that I would say five out of five.
GetHuman: And finally- any advice for other NFLShop.com customers?
GetHuman-218004: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for NFLShop.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-218004 taken from his NFLShop.com customer service problem that occurred on November 16th, 2017.