NJ Unemployment: Terrible being trying for * days now using the...

A NJ Unemployment customer review by GetHuman user ~Carolina from November 20th, 2017

Background on ~Carolina's case

GetHuman: ~Carolina - can you tell our other NJ Unemployment customers when your case took place?
~Carolina: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to NJ Unemployment, and if so, how?
~Carolina: I used the 609-292-0695 number I found for on the GetHuman NJ Unemployment customer phone number page I was on: NJ Unemployment Customer Service Phone Number
GetHuman: And which of these common NJ Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~Carolina a list of common NJ Unemployment problems)
~Carolina: "Account Access" was why I was trying to call.

~Carolina's review of NJ Unemployment customer service

GetHuman: So how would you sum up your experience for GetHuman's NJ Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carolina: Terrible being trying for * days now using the call you back feature this morning it says they will call back withing ** min that was **** it is almost *** now no phone call so far I need my ****
GetHuman: Let's quantify your experience contacting NJ Unemployment. On a scale of 1 to 5, how easy is it go get help on a NJ Unemployment problem?
~Carolina: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carolina: I'd give them a four out of five on communication.
GetHuman: And what about NJ Unemployment's ability to quickly and effectively address your problem?
~Carolina: For that I would say three out of five.
GetHuman: And finally- any advice for other NJ Unemployment customers?
~Carolina: Call them early in the day or late. Don't forget any personal or account information you might need for NJ Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carolina taken from his NJ Unemployment customer service problem that occurred on November 15th, 2017.

NJ Unemployment

3.17 of 5 stars | 143 reviews

~Carolina's NJ Unemployment Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like NJ Unemployment, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with NJ Unemployment in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!