NV Energy Southern NV: have spent * days and about * hours trying to t...

A NV Energy Southern NV customer review by GetHuman user ~un-happy repeatedly from November 23rd, 2017

Background on ~un-happy repeatedly's case

GetHuman: ~un-happy repeatedly - can you tell our other NV Energy Southern NV customers when your case took place?
~un-happy repeatedly: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to NV Energy Southern NV, and if so, how?
~un-happy repeatedly: I used the 702-402-5555 number I found for on the GetHuman NV Energy Southern NV customer phone number page I was on: NV Energy Southern NV Customer Service Phone Number
GetHuman: And which of these common NV Energy Southern NV customer issues best describes the reason you wanted to talk to them?
(Shows ~un-happy repeatedly a list of common NV Energy Southern NV problems)
~un-happy repeatedly: "Make a payment" was why I was trying to call.

~un-happy repeatedly's review of NV Energy Southern NV customer service

GetHuman: So how would you sum up your experience for GetHuman's NV Energy Southern NV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~un-happy repeatedly: have spent * days and about * hours trying to talk to somebody about a business account...good luck if you value your time move your business to anywhere nvenergy doesnt service.
GetHuman: Let's quantify your experience contacting NV Energy Southern NV. On a scale of 1 to 5, how easy is it go get help on a NV Energy Southern NV problem?
~un-happy repeatedly: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~un-happy repeatedly: I'd give them a four out of five on communication.
GetHuman: And what about NV Energy Southern NV's ability to quickly and effectively address your problem?
~un-happy repeatedly: For that I would say one out of five.
GetHuman: And finally- any advice for other NV Energy Southern NV customers?
~un-happy repeatedly: Call them early in the day or late. Don't forget any personal or account information you might need for NV Energy Southern NV to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~un-happy repeatedly taken from his NV Energy Southern NV customer service problem that occurred on November 16th, 2017.

NV Energy Southern NV

1.00 of 5 stars | 9 reviews

~un-happy repeatedly's NV Energy Southern NV Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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