NVIDIA: They told me to go to a PC specialist and all I...
A NVIDIA customer review by GetHuman user GetHuman-371729 from November 21st, 2017
Background on GetHuman-371729's case
GetHuman: GetHuman-371729 - can you tell our other NVIDIA customers when your case took place?
GetHuman-371729: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to NVIDIA, and if so, how?
GetHuman: And which of these common NVIDIA customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-371729 a list of common NVIDIA problems)
GetHuman-371729: "Returns" was why I was trying to call.
GetHuman-371729's review of NVIDIA customer service
GetHuman: So how would you sum up your experience for GetHuman's NVIDIA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-371729: They told me to go to a PC specialist and all I wanted was to know how to swap cards as the NVidia control panel will not open.
GetHuman: Let's quantify your experience contacting NVIDIA. On a scale of 1 to 5, how easy is it go get help on a NVIDIA problem?
GetHuman-371729: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-371729: I'd give them a five out of five on communication.
GetHuman: And what about NVIDIA's ability to quickly and effectively address your problem?
GetHuman-371729: For that I would say three out of five.
GetHuman: And finally- any advice for other NVIDIA customers?
GetHuman-371729: Call them early in the day or late. Don't forget any personal or account information you might need for NVIDIA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-371729 taken from his NVIDIA customer service problem that occurred on November 14th, 2017.