Nabisco, Inc.: walmart advertised a strawberry shortcake oreo...

A Nabisco, Inc. customer review by GetHuman user GetHuman-sundance from December 2nd, 2017

Background on GetHuman-sundance's case

GetHuman: GetHuman-sundance - can you tell our other Nabisco, Inc. customers when your case took place?
GetHuman-sundance: Sure. It was afternoon, on November 30th.
GetHuman: Did you reach out to Nabisco, Inc., and if so, how?
GetHuman-sundance: I used the 800-847-1997 number I found for on the GetHuman Nabisco, Inc. customer phone number page I was on: Nabisco, Inc. Customer Service Phone Number
GetHuman: And which of these common Nabisco, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sundance a list of common Nabisco, Inc. problems)
GetHuman-sundance: "Return" was why I was trying to call.

GetHuman-sundance's review of Nabisco, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Nabisco, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sundance: walmart advertised a strawberry shortcake oreo cookie about two weeks ago, exclusively to be sold...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-sundance: Walmart advertised a strawberry shortcake oreo cookie about two weeks ago, exclusively to be sold only at Walmart. I have been searching every Walmart within a twenty mile radius of my house to never find them ANYWHERE. Why would you only allow one store, Walmart, to have exclusive rights to selling your cookies if they can't even supply them in ANY stores. I went online and Amazon wants $**.** per package and cannot ship to my house. This is ridiculous. Why can't I find these cookies anywhere to at least try them.
GetHuman: Let's quantify your experience contacting Nabisco, Inc.. On a scale of 1 to 5, how easy is it go get help on a Nabisco, Inc. problem?
GetHuman-sundance: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sundance: I'd give them a five out of five on communication.
GetHuman: And what about Nabisco, Inc.'s ability to quickly and effectively address your problem?
GetHuman-sundance: For that I would say five out of five.
GetHuman: And finally- any advice for other Nabisco, Inc. customers?
GetHuman-sundance: Call them early in the day or late. Don't forget any personal or account information you might need for Nabisco, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sundance taken from his Nabisco, Inc. customer service problem that occurred on November 30th, 2017.

Nabisco, Inc.

4.13 of 5 stars | 51 reviews

GetHuman-sundance's Nabisco, Inc. Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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