Nabisco, Inc.: They won't "own up" to the recent change of com...
A Nabisco, Inc. customer review by GetHuman user ~Dave Noveck from November 18th, 2017
Background on ~Dave Noveck's case
GetHuman: ~Dave Noveck - can you tell our other Nabisco, Inc. customers when your case took place?
~Dave Noveck: Yes. It was evening, on November 13th.
GetHuman: Did you reach out to Nabisco, Inc., and if so, how?
GetHuman: And which of these common Nabisco, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Dave Noveck a list of common Nabisco, Inc. problems)
~Dave Noveck: "Returns" was why I was trying to call.
~Dave Noveck's review of Nabisco, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Nabisco, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dave Noveck: They won't "own up" to the recent change of composition to the product (Red Oval Farms Stoned Wheat Thins). They say "minor variation" and I say "inedible". Sigh!
GetHuman: Let's quantify your experience contacting Nabisco, Inc.. On a scale of 1 to 5, how easy is it go get help on a Nabisco, Inc. problem?
~Dave Noveck: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dave Noveck: I'd give them a five out of five on communication.
GetHuman: And what about Nabisco, Inc.'s ability to quickly and effectively address your problem?
~Dave Noveck: For that I would say five out of five.
GetHuman: And finally- any advice for other Nabisco, Inc. customers?
~Dave Noveck: Call them early in the day or late. Don't forget any personal or account information you might need for Nabisco, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dave Noveck taken from his Nabisco, Inc. customer service problem that occurred on November 13th, 2017.