Nabisco, Inc.: I had a friend buy some of the coconut Oreos and t...

A Nabisco, Inc. customer review by GetHuman user GetHuman-sbutterw from December 1st, 2017

Background on GetHuman-sbutterw's case

GetHuman: GetHuman-sbutterw - can you tell our other Nabisco, Inc. customers when your case took place?
GetHuman-sbutterw: Yup. It was late at night, on November 22nd.
GetHuman: Did you reach out to Nabisco, Inc., and if so, how?
GetHuman-sbutterw: I used the 800-847-1997 number I found for on the GetHuman Nabisco, Inc. customer phone number page I was on: Nabisco, Inc. Customer Service Phone Number
GetHuman: And which of these common Nabisco, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sbutterw a list of common Nabisco, Inc. problems)
GetHuman-sbutterw: "Refund" was why I was trying to call.

GetHuman-sbutterw's review of Nabisco, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Nabisco, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sbutterw: I had a friend buy some of the coconut Oreos and t...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-sbutterw: I had a friend buy some of the coconut Oreos and they are delicious but now I can't find anymore!! Where can I get them?
GetHuman: Let's quantify your experience contacting Nabisco, Inc.. On a scale of 1 to 5, how easy is it go get help on a Nabisco, Inc. problem?
GetHuman-sbutterw: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sbutterw: I'd give them a five out of five on communication.
GetHuman: And what about Nabisco, Inc.'s ability to quickly and effectively address your problem?
GetHuman-sbutterw: For that I would say four out of five.
GetHuman: And finally- any advice for other Nabisco, Inc. customers?
GetHuman-sbutterw: Call them early in the day or late. Don't forget any personal or account information you might need for Nabisco, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sbutterw taken from his Nabisco, Inc. customer service problem that occurred on November 22nd, 2017.

Nabisco, Inc.

4.13 of 5 stars | 51 reviews

GetHuman-sbutterw's Nabisco, Inc. Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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