Nashville Electric Services: i WAS ABLE TO TALK TO A LIVE PERSON ON WEB. BUT...
A Nashville Electric Services customer review by GetHuman user ~lewpit98 from November 14th, 2017
Background on ~lewpit98's case
GetHuman: ~lewpit98 - can you tell our other Nashville Electric Services customers when your case took place?
~lewpit98: Yeah. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Nashville Electric Services, and if so, how?
GetHuman: And which of these common Nashville Electric Services customer issues best describes the reason you wanted to talk to them?
(Shows ~lewpit98 a list of common Nashville Electric Services problems)
~lewpit98: "Change appointment" was why I was trying to call.
~lewpit98's review of Nashville Electric Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Nashville Electric Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lewpit98: i WAS ABLE TO TALK TO A LIVE PERSON ON WEB. BUT THE NUMBER ON THE WEB WOULD NOT NOT TAKE MY HOME NUMBER TO REPORT. ALSO THE KEY PAD DON'T SHOW THE ZERO WHERE IT CAN BE USED. I ALSO TRY MY CELL AFTER HITING ONE WRONG NUMBER IT WOULD NOT READ THE RIGHT NUMBER EVEN AFTHER HANGING UP AND CALLING BACK.
GetHuman: Let's quantify your experience contacting Nashville Electric Services. On a scale of 1 to 5, how easy is it go get help on a Nashville Electric Services problem?
~lewpit98: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lewpit98: I'd give them a one out of five on communication.
GetHuman: And what about Nashville Electric Services's ability to quickly and effectively address your problem?
~lewpit98: For that I would say five out of five.
GetHuman: And finally- any advice for other Nashville Electric Services customers?
~lewpit98: Call them early in the day or late. Don't forget any personal or account information you might need for Nashville Electric Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lewpit98 taken from his Nashville Electric Services customer service problem that occurred on November 6th, 2017.