NatWest Visa (UK): Waited without entering anything at menu, or wh...
A NatWest Visa (UK) customer review by GetHuman user ~Dan Q from November 18th, 2017
Background on ~Dan Q's case
GetHuman: ~Dan Q - can you tell our other NatWest Visa (UK) customers when your case took place?
~Dan Q: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to NatWest Visa (UK), and if so, how?
GetHuman: And which of these common NatWest Visa (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~Dan Q a list of common NatWest Visa (UK) problems)
~Dan Q: "Question" was why I was trying to call.
~Dan Q's review of NatWest Visa (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's NatWest Visa (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dan Q: Waited without entering anything at menu, or when prompted for card number. It asked for my card number four more times before it gave up* then it rang a few times and put me right through: total wait time *m**s. Staff were friendly and helpful once I got through.
GetHuman: Let's quantify your experience contacting NatWest Visa (UK). On a scale of 1 to 5, how easy is it go get help on a NatWest Visa (UK) problem?
~Dan Q: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dan Q: I'd give them a three out of five on communication.
GetHuman: And what about NatWest Visa (UK)'s ability to quickly and effectively address your problem?
~Dan Q: For that I would say two out of five.
GetHuman: And finally- any advice for other NatWest Visa (UK) customers?
~Dan Q: Call them early in the day or late. Don't forget any personal or account information you might need for NatWest Visa (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dan Q taken from his NatWest Visa (UK) customer service problem that occurred on November 16th, 2017.
NatWest Visa (UK)
1.00 of 5 stars | 5 reviews
~Dan Q's NatWest Visa (UK) Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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