National Financial Services LLC: I was on hold hearing that all representatives...

A National Financial Services LLC customer review by GetHuman user ~Very Frustrated from November 26th, 2017

Background on ~Very Frustrated's case

GetHuman: ~Very Frustrated - can you tell our other National Financial Services LLC customers when your case took place?
~Very Frustrated: Yes. It was afternoon, on November 24th.
GetHuman: Did you reach out to National Financial Services LLC, and if so, how?
~Very Frustrated: I used the 800-752-7053 number I found for on the GetHuman National Financial Services LLC customer phone number page I was on: National Financial Services LLC Customer Service Phone Number
GetHuman: And which of these common National Financial Services LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~Very Frustrated a list of common National Financial Services LLC problems)
~Very Frustrated: "Eligibility question" was why I was trying to call.

~Very Frustrated's review of National Financial Services LLC customer service

GetHuman: So how would you sum up your experience for GetHuman's National Financial Services LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very Frustrated: I was on hold hearing that all representatives were busy helping other customers & that someone would be with me shortly. Fortunately, I had this on speaker, and was able to do other stuff while waiting. Obviously, I am extremely stubborn, as I was on hold for * hour and ** minutes before I finally killed the call.
GetHuman: Let's quantify your experience contacting National Financial Services LLC. On a scale of 1 to 5, how easy is it go get help on a National Financial Services LLC problem?
~Very Frustrated: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very Frustrated: I'd give them a two out of five on communication.
GetHuman: And what about National Financial Services LLC's ability to quickly and effectively address your problem?
~Very Frustrated: For that I would say five out of five.
GetHuman: And finally- any advice for other National Financial Services LLC customers?
~Very Frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for National Financial Services LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Very Frustrated taken from his National Financial Services LLC customer service problem that occurred on November 24th, 2017.

National Financial Services LLC

2.00 of 5 stars | 48 reviews

~Very Frustrated's National Financial Services LLC Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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