National Financial Services LLC: I was told to leave a message and someone would...

A National Financial Services LLC customer review by GetHuman user ~Dave Hicok from November 25th, 2017

Background on ~Dave Hicok's case

GetHuman: ~Dave Hicok - can you tell our other National Financial Services LLC customers when your case took place?
~Dave Hicok: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to National Financial Services LLC, and if so, how?
~Dave Hicok: I used the 800-752-7053 number I found for on the GetHuman National Financial Services LLC customer phone number page I was on: National Financial Services LLC Customer Service Phone Number
GetHuman: And which of these common National Financial Services LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~Dave Hicok a list of common National Financial Services LLC problems)
~Dave Hicok: "Overcharge/Strange charge" was why I was trying to call.

~Dave Hicok's review of National Financial Services LLC customer service

GetHuman: So how would you sum up your experience for GetHuman's National Financial Services LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dave Hicok: I was told to leave a message and someone would get back with me. The information I read on the Web site was that they were open during the time I called. I have a question that I would like to ask someone* I received a tax statement from your company on an amount I received. My problem is that I have already paid taxes on the amount. I gave the money to a broker I've since left and he knew I had paid taxes on it and also an amount he took out of an IRA which I paid taxes on at the end of the year. I want to know what to do?*Thank You - my phone * is: ***-***-***** please call!*David Hicok
GetHuman: Let's quantify your experience contacting National Financial Services LLC. On a scale of 1 to 5, how easy is it go get help on a National Financial Services LLC problem?
~Dave Hicok: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dave Hicok: I'd give them a three out of five on communication.
GetHuman: And what about National Financial Services LLC's ability to quickly and effectively address your problem?
~Dave Hicok: For that I would say four out of five.
GetHuman: And finally- any advice for other National Financial Services LLC customers?
~Dave Hicok: Call them early in the day or late. Don't forget any personal or account information you might need for National Financial Services LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dave Hicok taken from his National Financial Services LLC customer service problem that occurred on November 21st, 2017.

National Financial Services LLC

2.00 of 5 stars | 48 reviews

~Dave Hicok's National Financial Services LLC Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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