National Visa Center: Its been weeks since i sent civil docs but have...

A National Visa Center customer review by GetHuman user ~albano sheme from November 26th, 2017

Background on ~albano sheme's case

GetHuman: ~albano sheme - can you tell our other National Visa Center customers when your case took place?
~albano sheme: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to National Visa Center, and if so, how?
~albano sheme: I used the 603-334-0700 number I found for on the GetHuman National Visa Center customer phone number page I was on: National Visa Center Customer Service Phone Number
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~albano sheme a list of common National Visa Center problems)
~albano sheme: "Missing Order" was why I was trying to call.

~albano sheme's review of National Visa Center customer service

GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~albano sheme: Its been weeks since i sent civil docs but havent heard anything back. I called and they said because they were closed one day last week due to the weather conditiom ,it may take several months till i will hear something. I just ant believe it. Dissapinting country, full of promises ,fool of the truth.
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~albano sheme: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~albano sheme: I'd give them a one out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~albano sheme: For that I would say one out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~albano sheme: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~albano sheme taken from his National Visa Center customer service problem that occurred on November 18th, 2017.

National Visa Center

1.34 of 5 stars | 282 reviews

~albano sheme's National Visa Center Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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