National Visa Center: This is probably my fourth review. My case star...
A National Visa Center customer review by GetHuman user ~albanosheme from November 26th, 2017
Background on ~albanosheme's case
GetHuman: ~albanosheme - can you tell our other National Visa Center customers when your case took place?
~albanosheme: Yeah. It was morning, on November 23rd.
GetHuman: Did you reach out to National Visa Center, and if so, how?
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~albanosheme a list of common National Visa Center problems)
~albanosheme: "Check Application Status" was why I was trying to call.
~albanosheme's review of National Visa Center customer service
GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~albanosheme: This is probably my fourth review. My case started on November last year, i sent every document on time, i submitted the final docs (Including affidavit form and the civil docs) on January **th, and * months later they asked me to RE-SEND a document that i had already sent, because they lost it for some reason. Anyway, lets say we're humans, mistakes happen, but because they mistake , does that mean that they will make it up ? i think the answer is "NO", as matter of fact, they told me i have to wait another * months after i RESEND the document again. I am miserably desperate, and don't even know what to do. Please, if someone has any idea where we should go to make this process better, let me know. There are so many reviews submited against NVC for same reasons, we need to find a way, a better way that may help them get to where they should. I am willing to pay more money for the visa processing, rather than waiting at no limit. In addition , i wanted to mention that they are also rat
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~albanosheme: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~albanosheme: I'd give them a two out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~albanosheme: For that I would say one out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~albanosheme: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~albanosheme taken from his National Visa Center customer service problem that occurred on November 23rd, 2017.