National Visa Center: Been trying for two weeks either they were busy...
A National Visa Center customer review by GetHuman user ~Also Very Pissed from November 25th, 2017
Background on ~Also Very Pissed's case
GetHuman: ~Also Very Pissed - can you tell our other National Visa Center customers when your case took place?
~Also Very Pissed: Sure. It was middle of the night, on November 21st.
GetHuman: Did you reach out to National Visa Center, and if so, how?
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~Also Very Pissed a list of common National Visa Center problems)
~Also Very Pissed: "Account Setup" was why I was trying to call.
~Also Very Pissed's review of National Visa Center customer service
GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Also Very Pissed: Been trying for two weeks either they were busy and line automatically hung up or then they were closed cuz blizzard, and now back to busy no option to hold no matter what time of day I call or how many times I call.Last time I got through to someone a month ago, I waited ** minutes on hold only for when rep answered, she was very short with me and vague, not very informative, and rushed me of the phone, they told me if I didn't recieve notice in ** days to contact them, it's been over * months and I've received nothing, no contact, and can't get through to call! They need to hire more people.This is ridiculous !!!!!
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~Also Very Pissed: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Also Very Pissed: I'd give them a one out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~Also Very Pissed: For that I would say one out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~Also Very Pissed: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Also Very Pissed taken from his National Visa Center customer service problem that occurred on November 21st, 2017.