Netflix ***** * dollars a month around the worl...
A Netflix customer review by GetHuman user ~bob zeal from November 25th, 2017
Background on ~bob zeal's case
GetHuman: ~bob zeal - can you tell our other Netflix customers when your case took place?
~bob zeal: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to Netflix, and if so, how?
GetHuman: And which of these common Netflix customer issues best describes the reason you wanted to talk to them?
(Shows ~bob zeal a list of common Netflix problems)
~bob zeal: "Service problem" was why I was trying to call.
~bob zeal's review of Netflix customer service
GetHuman: So how would you sum up your experience for GetHuman's Netflix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bob zeal: Netflix ***** * dollars a month around the world and u give us stupid shows and bad movies I rather get crackl at least they have good movies
GetHuman: Let's quantify your experience contacting Netflix. On a scale of 1 to 5, how easy is it go get help on a Netflix problem?
~bob zeal: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bob zeal: I'd give them a five out of five on communication.
GetHuman: And what about Netflix's ability to quickly and effectively address your problem?
~bob zeal: For that I would say five out of five.
GetHuman: And finally- any advice for other Netflix customers?
~bob zeal: Call them early in the day or late. Don't forget any personal or account information you might need for Netflix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bob zeal taken from his Netflix customer service problem that occurred on November 18th, 2017.