Netflix: well I couldn't get in so I couldn't tell you t...
A Netflix customer review by GetHuman user ~123456789 from November 26th, 2017
Background on ~123456789's case
GetHuman: ~123456789 - can you tell our other Netflix customers when your case took place?
~123456789: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Netflix, and if so, how?
GetHuman: And which of these common Netflix customer issues best describes the reason you wanted to talk to them?
(Shows ~123456789 a list of common Netflix problems)
~123456789: "Account Access" was why I was trying to call.
~123456789's review of Netflix customer service
GetHuman: So how would you sum up your experience for GetHuman's Netflix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~123456789: well I couldn't get in so I couldn't tell you that you shouldn't take the secret life of the American teenager off and you should have added teen wolf on and you should put the season * of pretty little liars on because they are already on season * you are way behind and why are you adding stupid shows I am not * years old or ** so I don't know what these shows are and I will probs never watch them ( old people **** )
GetHuman: Let's quantify your experience contacting Netflix. On a scale of 1 to 5, how easy is it go get help on a Netflix problem?
~123456789: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~123456789: I'd give them a two out of five on communication.
GetHuman: And what about Netflix's ability to quickly and effectively address your problem?
~123456789: For that I would say five out of five.
GetHuman: And finally- any advice for other Netflix customers?
~123456789: Call them early in the day or late. Don't forget any personal or account information you might need for Netflix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~123456789 taken from his Netflix customer service problem that occurred on November 18th, 2017.