New Mexico Taxation and Revenue Department: THEY SAID IT WOULD BE * TO ** BUSINESS DAYS...

A New Mexico Taxation and Revenue Department customer review by GetHuman user ~Genevievejb from November 27th, 2017

Background on ~Genevievejb's case

GetHuman: ~Genevievejb - can you tell our other New Mexico Taxation and Revenue Department customers when your case took place?
~Genevievejb: Yup. It was afternoon, on November 23rd.
GetHuman: Did you reach out to New Mexico Taxation and Revenue Department, and if so, how?
~Genevievejb: I used the 505-827-0700 number I found for on the GetHuman New Mexico Taxation and Revenue Department customer phone number page I was on: New Mexico Taxation and Revenue Department Customer Service Phone Number
GetHuman: And which of these common New Mexico Taxation and Revenue Department customer issues best describes the reason you wanted to talk to them?
(Shows ~Genevievejb a list of common New Mexico Taxation and Revenue Department problems)
~Genevievejb: "None of those really matches why I wanted to call New Mexico Taxation and Revenue Department that day." was why I was trying to call.

~Genevievejb's review of New Mexico Taxation and Revenue Department customer service

GetHuman: So how would you sum up your experience for GetHuman's New Mexico Taxation and Revenue Department customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Genevievejb: THEY SAID IT WOULD BE * TO ** BUSINESS DAYS. NOW THEY SAY ANOTHER * TO ** BUSINESS DAY? SO THAT MAKES A * WEEK WAITING PERIOD TO RECIEVE A TAX REFUND!
GetHuman: Let's quantify your experience contacting New Mexico Taxation and Revenue Department. On a scale of 1 to 5, how easy is it go get help on a New Mexico Taxation and Revenue Department problem?
~Genevievejb: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Genevievejb: I'd give them a five out of five on communication.
GetHuman: And what about New Mexico Taxation and Revenue Department's ability to quickly and effectively address your problem?
~Genevievejb: For that I would say three out of five.
GetHuman: And finally- any advice for other New Mexico Taxation and Revenue Department customers?
~Genevievejb: Call them early in the day or late. Don't forget any personal or account information you might need for New Mexico Taxation and Revenue Department to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Genevievejb taken from his New Mexico Taxation and Revenue Department customer service problem that occurred on November 23rd, 2017.

New Mexico Taxation and Revenue Department

2.83 of 5 stars | 26 reviews

~Genevievejb's New Mexico Taxation and Revenue Department Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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