New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau: Thank you, gethuman! I was having trouble gett...
A New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer review by GetHuman user ~nyc-traffic-violation from November 11th, 2017
Background on ~nyc-traffic-violation's case
GetHuman: ~nyc-traffic-violation - can you tell our other New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customers when your case took place?
~nyc-traffic-violation: Yes I can. It was late at night, on November 8th.
GetHuman: Did you reach out to New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau, and if so, how?
GetHuman: And which of these common New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer issues best describes the reason you wanted to talk to them?
(Shows ~nyc-traffic-violation a list of common New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau problems)
~nyc-traffic-violation: "Local services" was why I was trying to call.
~nyc-traffic-violation's review of New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nyc-traffic-violation: Thank you, gethuman! I was having trouble getting an answer on my ticket from TVB. They have a web-based question submission system, and my question was supposed to be answered within * business days. It wasn't answered after a few weeks (I checked in and updated the question about a week ago, still no response). Using your information, I was able to reach a person and get my question answered. Thank you!
GetHuman: Let's quantify your experience contacting New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau. On a scale of 1 to 5, how easy is it go get help on a New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau problem?
~nyc-traffic-violation: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nyc-traffic-violation: I'd give them a three out of five on communication.
GetHuman: And what about New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau's ability to quickly and effectively address your problem?
~nyc-traffic-violation: For that I would say two out of five.
GetHuman: And finally- any advice for other New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customers?
~nyc-traffic-violation: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nyc-traffic-violation taken from his New York Department of Motor Vehicles (DMV/RMV) - Traffic Violations Bureau customer service problem that occurred on November 8th, 2017.