New York Review of Books: DISCOUNT CODE: N***F**PO**I subscribed for the...
A New York Review of Books customer review by GetHuman user GetHuman-191891 from November 17th, 2017
Background on GetHuman-191891's case
GetHuman: GetHuman-191891 - can you tell our other New York Review of Books customers when your case took place?
GetHuman-191891: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to New York Review of Books, and if so, how?
GetHuman: And which of these common New York Review of Books customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-191891 a list of common New York Review of Books problems)
GetHuman-191891: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-191891's review of New York Review of Books customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Review of Books customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-191891: DISCOUNT CODE: N***F**PO**I subscribed for the **th anniversary special in June, EITHER SENT A CHECK OR CREDIT CARD.I have not received copy. Today i received a mailing asking me to RENEW MY SUBSCIPTION.I SEARCHED FOR YOUR PHONE NUMBER AND GOT A FALSE NUMBER. I CONSIDER THIS A SCAM, AND I WOULD LIKE A REFUND OF THE TEN DOLLARS I PAID FOR NOTHING!
GetHuman: Let's quantify your experience contacting New York Review of Books. On a scale of 1 to 5, how easy is it go get help on a New York Review of Books problem?
GetHuman-191891: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-191891: I'd give them a four out of five on communication.
GetHuman: And what about New York Review of Books's ability to quickly and effectively address your problem?
GetHuman-191891: For that I would say three out of five.
GetHuman: And finally- any advice for other New York Review of Books customers?
GetHuman-191891: Call them early in the day or late. Don't forget any personal or account information you might need for New York Review of Books to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-191891 taken from his New York Review of Books customer service problem that occurred on November 14th, 2017.
New York Review of Books
5.00 of 5 stars | 4 reviews
GetHuman-191891's New York Review of Books Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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