New York Review of Books: I was given another number to call to take adva...
A New York Review of Books customer review by GetHuman user ~Ruth from November 25th, 2017
Background on ~Ruth's case
GetHuman: ~Ruth - can you tell our other New York Review of Books customers when your case took place?
~Ruth: Yes. It was late at night, on November 21st.
GetHuman: Did you reach out to New York Review of Books, and if so, how?
GetHuman: And which of these common New York Review of Books customer issues best describes the reason you wanted to talk to them?
(Shows ~Ruth a list of common New York Review of Books problems)
~Ruth: "Complaint" was why I was trying to call.
~Ruth's review of New York Review of Books customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Review of Books customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ruth: I was given another number to call to take advantage of a special offer. The second number was answered immediately.
GetHuman: Let's quantify your experience contacting New York Review of Books. On a scale of 1 to 5, how easy is it go get help on a New York Review of Books problem?
~Ruth: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ruth: I'd give them a three out of five on communication.
GetHuman: And what about New York Review of Books's ability to quickly and effectively address your problem?
~Ruth: For that I would say four out of five.
GetHuman: And finally- any advice for other New York Review of Books customers?
~Ruth: Call them early in the day or late. Don't forget any personal or account information you might need for New York Review of Books to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ruth taken from his New York Review of Books customer service problem that occurred on November 21st, 2017.
New York Review of Books
5.00 of 5 stars | 4 reviews
~Ruth's New York Review of Books Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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