Newsweek: I find your costomer service to be horrible. M...
A Newsweek customer review by GetHuman user ~Ralph Prinmce from November 16th, 2017
Background on ~Ralph Prinmce's case
GetHuman: ~Ralph Prinmce - can you tell our other Newsweek customers when your case took place?
~Ralph Prinmce: Yes. It was late at night, on November 6th.
GetHuman: Did you reach out to Newsweek, and if so, how?
GetHuman: And which of these common Newsweek customer issues best describes the reason you wanted to talk to them?
(Shows ~Ralph Prinmce a list of common Newsweek problems)
~Ralph Prinmce: "Complaint" was why I was trying to contact.
~Ralph Prinmce's review of Newsweek customer service
GetHuman: So how would you sum up your experience for GetHuman's Newsweek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ralph Prinmce: I find your costomer service to be horrible. My name is Ralph Prince and my email address is *****@***.com. I have been trying to locate an address for you since you ceased the printed version. I also subscribed for my brother Robert Prince, *** Hazel Drive, Centerville, TN *****. He does not have computer. Ralph Prince
GetHuman: Let's quantify your experience contacting Newsweek. On a scale of 1 to 5, how easy is it go get help on a Newsweek problem?
~Ralph Prinmce: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ralph Prinmce: I'd give them a three out of five on communication.
GetHuman: And what about Newsweek's ability to quickly and effectively address your problem?
~Ralph Prinmce: For that I would say four out of five.
GetHuman: And finally- any advice for other Newsweek customers?
~Ralph Prinmce: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Newsweek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ralph Prinmce taken from his Newsweek customer service problem that occurred on November 6th, 2017.