I haven't gotten a Newsweek since the "Mad Men...
A Newsweek customer review by GetHuman user GetHuman-231566 from November 10th, 2017
Background on GetHuman-231566's case
GetHuman: GetHuman-231566 - can you tell our other Newsweek customers when your case took place?
GetHuman-231566: Sure. It was morning, on November 4th.
GetHuman: Did you reach out to Newsweek, and if so, how?
GetHuman: And which of these common Newsweek customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-231566 a list of common Newsweek problems)
GetHuman-231566: "Delivery problem" was why I was trying to contact.
GetHuman-231566's review of Newsweek customer service
GetHuman: So how would you sum up your experience for GetHuman's Newsweek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-231566: I haven't gotten a Newsweek since the "Mad Men" cover, two weeks ago. The person said they were sent (my mailbox locks, so noone could have stolen it) and she would send out the two I missed. I asked what was on the cover of the two issues I missed - she didn't know. She works for NW and she doesn't know?
GetHuman: Let's quantify your experience contacting Newsweek. On a scale of 1 to 5, how easy is it go get help on a Newsweek problem?
GetHuman-231566: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-231566: I'd give them a one out of five on communication.
GetHuman: And what about Newsweek's ability to quickly and effectively address your problem?
GetHuman-231566: For that I would say two out of five.
GetHuman: And finally- any advice for other Newsweek customers?
GetHuman-231566: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Newsweek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-231566 taken from his Newsweek customer service problem that occurred on November 4th, 2017.