Newsweek: Jeanine did a great job! She cancelled the sub...
A Newsweek customer review by GetHuman user ~davisfriends from November 13th, 2017
Background on ~davisfriends's case
GetHuman: ~davisfriends - can you tell our other Newsweek customers when your case took place?
~davisfriends: Yeah. It was morning, on November 10th.
GetHuman: Did you reach out to Newsweek, and if so, how?
GetHuman: And which of these common Newsweek customer issues best describes the reason you wanted to talk to them?
(Shows ~davisfriends a list of common Newsweek problems)
~davisfriends: "Delivery problem" was why I was trying to contact.
~davisfriends's review of Newsweek customer service
GetHuman: So how would you sum up your experience for GetHuman's Newsweek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~davisfriends: Jeanine did a great job! She cancelled the subscription and will send a check for the balance. Wonderful customer service.
GetHuman: Let's quantify your experience contacting Newsweek. On a scale of 1 to 5, how easy is it go get help on a Newsweek problem?
~davisfriends: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~davisfriends: I'd give them a five out of five on communication.
GetHuman: And what about Newsweek's ability to quickly and effectively address your problem?
~davisfriends: For that I would say three out of five.
GetHuman: And finally- any advice for other Newsweek customers?
~davisfriends: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Newsweek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~davisfriends taken from his Newsweek customer service problem that occurred on November 10th, 2017.