Newsweek: i knew there would be complaints. Have yet to s...
A Newsweek customer review by GetHuman user ~ticked from November 14th, 2017
Background on ~ticked's case
GetHuman: ~ticked - can you tell our other Newsweek customers when your case took place?
~ticked: Yes. It was afternoon, on November 9th.
GetHuman: Did you reach out to Newsweek, and if so, how?
GetHuman: And which of these common Newsweek customer issues best describes the reason you wanted to talk to them?
(Shows ~ticked a list of common Newsweek problems)
~ticked: "Cancel subscription" was why I was trying to contact.
~ticked's review of Newsweek customer service
GetHuman: So how would you sum up your experience for GetHuman's Newsweek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ticked: i knew there would be complaints. Have yet to see any digital newsweek although I paid, now I am told they will send another magazine, I cant get a refund now. They are *unreal.
GetHuman: Let's quantify your experience contacting Newsweek. On a scale of 1 to 5, how easy is it go get help on a Newsweek problem?
~ticked: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ticked: I'd give them a one out of five on communication.
GetHuman: And what about Newsweek's ability to quickly and effectively address your problem?
~ticked: For that I would say four out of five.
GetHuman: And finally- any advice for other Newsweek customers?
~ticked: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Newsweek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ticked taken from his Newsweek customer service problem that occurred on November 9th, 2017.