Newsweek: trnsferring to digital was never clearly descri...
A Newsweek customer review by GetHuman user GetHuman-233680 from November 14th, 2017
Background on GetHuman-233680's case
GetHuman: GetHuman-233680 - can you tell our other Newsweek customers when your case took place?
GetHuman-233680: Yes I can. It was morning, on November 7th.
GetHuman: Did you reach out to Newsweek, and if so, how?
GetHuman: And which of these common Newsweek customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-233680 a list of common Newsweek problems)
GetHuman-233680: "Complaint" was why I was trying to contact.
GetHuman-233680's review of Newsweek customer service
GetHuman: So how would you sum up your experience for GetHuman's Newsweek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-233680: trnsferring to digital was never clearly described and once I accomplished tis, the original issue disappeared. No problem, however, since the print on my Nook was so small, I coud not read it anyay.
GetHuman: Let's quantify your experience contacting Newsweek. On a scale of 1 to 5, how easy is it go get help on a Newsweek problem?
GetHuman-233680: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-233680: I'd give them a one out of five on communication.
GetHuman: And what about Newsweek's ability to quickly and effectively address your problem?
GetHuman-233680: For that I would say two out of five.
GetHuman: And finally- any advice for other Newsweek customers?
GetHuman-233680: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Newsweek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-233680 taken from his Newsweek customer service problem that occurred on November 7th, 2017.