Nextdoor.com: To whom it may concern: i tried calling, the ma...
A Nextdoor.com customer review by GetHuman user ~charles Jeffeerson from November 25th, 2017
Background on ~charles Jeffeerson's case
GetHuman: ~charles Jeffeerson - can you tell our other Nextdoor.com customers when your case took place?
~charles Jeffeerson: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to Nextdoor.com, and if so, how?
GetHuman: And which of these common Nextdoor.com customer issues best describes the reason you wanted to talk to them?
(Shows ~charles Jeffeerson a list of common Nextdoor.com problems)
~charles Jeffeerson: "Technical support" was why I was trying to contact.
~charles Jeffeerson's review of Nextdoor.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Nextdoor.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~charles Jeffeerson: To whom it may concern: i tried calling, the mail box was full. I couldn't leave a message. it was horrible not to talk with someone about this small problem. I reside in VA Beach, VA. in the Redwing neighborhood and I am the President of the Redwing Civic League, I have been experiencing some difficulties posting information on your website. How can you help to solve this problem with the LEED in charge? how can I become a leed in order to manage information about the civic lead and announcements. I am a community Activist and I am resourceful, well rounded on issues that pertains this Redwing Community.In reviewing Nextdoor otherwise, it is a good channel to post information that will help the resident of Redwing.
GetHuman: Let's quantify your experience contacting Nextdoor.com. On a scale of 1 to 5, how easy is it go get help on a Nextdoor.com problem?
~charles Jeffeerson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~charles Jeffeerson: I'd give them a five out of five on communication.
GetHuman: And what about Nextdoor.com's ability to quickly and effectively address your problem?
~charles Jeffeerson: For that I would say two out of five.
GetHuman: And finally- any advice for other Nextdoor.com customers?
~charles Jeffeerson: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Nextdoor.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~charles Jeffeerson taken from his Nextdoor.com customer service problem that occurred on November 16th, 2017.