Ninety Nine Restaurants: Waitress was great. Kitchen does not pay attent...
A Ninety Nine Restaurants customer review by GetHuman user GetHuman-434082 from November 17th, 2017
Background on GetHuman-434082's case
GetHuman: GetHuman-434082 - can you tell our other Ninety Nine Restaurants customers when your case took place?
GetHuman-434082: Yeah. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Ninety Nine Restaurants, and if so, how?
GetHuman: And which of these common Ninety Nine Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-434082 a list of common Ninety Nine Restaurants problems)
GetHuman-434082: "Complaint" was why I was trying to call.
GetHuman-434082's review of Ninety Nine Restaurants customer service
GetHuman: So how would you sum up your experience for GetHuman's Ninety Nine Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-434082: Waitress was great. Kitchen does not pay attention. To orders. Med rare was more well done. Bun came instead of bread as requested. Wheat instead of white. Last time I will visit as this I s the third time things came out wrong from the kitchen.
GetHuman: Let's quantify your experience contacting Ninety Nine Restaurants. On a scale of 1 to 5, how easy is it go get help on a Ninety Nine Restaurants problem?
GetHuman-434082: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-434082: I'd give them a three out of five on communication.
GetHuman: And what about Ninety Nine Restaurants's ability to quickly and effectively address your problem?
GetHuman-434082: For that I would say four out of five.
GetHuman: And finally- any advice for other Ninety Nine Restaurants customers?
GetHuman-434082: Call them early in the day or late. Don't forget any personal or account information you might need for Ninety Nine Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-434082 taken from his Ninety Nine Restaurants customer service problem that occurred on November 8th, 2017.