Nissan Credit: Humans talk better than computers. Telephone a...
A Nissan Credit customer review by GetHuman user GetHuman-19966 from November 16th, 2017
Background on GetHuman-19966's case
GetHuman: GetHuman-19966 - can you tell our other Nissan Credit customers when your case took place?
GetHuman-19966: Sure. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Nissan Credit, and if so, how?
GetHuman: And which of these common Nissan Credit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-19966 a list of common Nissan Credit problems)
GetHuman-19966: "Billing issue" was why I was trying to call.
GetHuman-19966's review of Nissan Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Nissan Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-19966: Humans talk better than computers. Telephone attempts to pay are futile. ONE human being is worth *,*** telephone prompts. Put a human being on the phone to take my business or payment and the customer will be a lot happier.
GetHuman: Let's quantify your experience contacting Nissan Credit. On a scale of 1 to 5, how easy is it go get help on a Nissan Credit problem?
GetHuman-19966: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-19966: I'd give them a four out of five on communication.
GetHuman: And what about Nissan Credit's ability to quickly and effectively address your problem?
GetHuman-19966: For that I would say three out of five.
GetHuman: And finally- any advice for other Nissan Credit customers?
GetHuman-19966: Call them early in the day or late. Don't forget any personal or account information you might need for Nissan Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-19966 taken from his Nissan Credit customer service problem that occurred on November 9th, 2017.