Nissan Credit: I was on hold for ** minutes, never once did th...
A Nissan Credit customer review by GetHuman user GetHuman-98859 from November 22nd, 2017
Background on GetHuman-98859's case
GetHuman: GetHuman-98859 - can you tell our other Nissan Credit customers when your case took place?
GetHuman-98859: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Nissan Credit, and if so, how?
GetHuman: And which of these common Nissan Credit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-98859 a list of common Nissan Credit problems)
GetHuman-98859: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-98859's review of Nissan Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Nissan Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-98859: I was on hold for ** minutes, never once did they check in with me. Finally I hung up and called right back and they were "closed!!!" WTF!!!!
GetHuman: Let's quantify your experience contacting Nissan Credit. On a scale of 1 to 5, how easy is it go get help on a Nissan Credit problem?
GetHuman-98859: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-98859: I'd give them a one out of five on communication.
GetHuman: And what about Nissan Credit's ability to quickly and effectively address your problem?
GetHuman-98859: For that I would say four out of five.
GetHuman: And finally- any advice for other Nissan Credit customers?
GetHuman-98859: Call them early in the day or late. Don't forget any personal or account information you might need for Nissan Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-98859 taken from his Nissan Credit customer service problem that occurred on November 17th, 2017.