Nissan USA: Had a question on rebates on **** Rogue SL and...
A Nissan USA customer review by GetHuman user ~judy vt from November 16th, 2017
Background on ~judy vt's case
GetHuman: ~judy vt - can you tell our other Nissan USA customers when your case took place?
~judy vt: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Nissan USA, and if so, how?
GetHuman: And which of these common Nissan USA customer issues best describes the reason you wanted to talk to them?
(Shows ~judy vt a list of common Nissan USA problems)
~judy vt: "Cancel booking" was why I was trying to call.
~judy vt's review of Nissan USA customer service
GetHuman: So how would you sum up your experience for GetHuman's Nissan USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~judy vt: Had a question on rebates on **** Rogue SL and was told what was available on the national level and she offered to connect me with the dealer that I wanted to lease from. Was a good experience as I go to get my Rogue.
GetHuman: Let's quantify your experience contacting Nissan USA. On a scale of 1 to 5, how easy is it go get help on a Nissan USA problem?
~judy vt: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~judy vt: I'd give them a four out of five on communication.
GetHuman: And what about Nissan USA's ability to quickly and effectively address your problem?
~judy vt: For that I would say three out of five.
GetHuman: And finally- any advice for other Nissan USA customers?
~judy vt: Call them early in the day or late. Don't forget any personal or account information you might need for Nissan USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~judy vt taken from his Nissan USA customer service problem that occurred on November 12th, 2017.