Nissan USA: I bought my Nissan Altima in May *, ****. I bou...
A Nissan USA customer review by GetHuman user ~Lady56leo@gmail.com from November 20th, 2017
Background on ~Lady56leo@gmail.com's case
GetHuman: ~Lady56leo@gmail.com - can you tell our other Nissan USA customers when your case took place?
~Lady56leo@gmail.com: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to Nissan USA, and if so, how?
GetHuman: And which of these common Nissan USA customer issues best describes the reason you wanted to talk to them?
(Shows ~Lady56leo@gmail.com a list of common Nissan USA problems)
~Lady56leo@gmail.com: "Cancel booking" was why I was trying to call.
~Lady56leo@gmail.com's review of Nissan USA customer service
GetHuman: So how would you sum up your experience for GetHuman's Nissan USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lady56leo@gmail.com: I bought my Nissan Altima in May *, ****. I bought my vehicle back about teo days later told them something was wrong. Nobody listens to me. Until I wrote a note on a something about this Piece of Junk they sold me, and I'm paying $***,** for. So when I talked to Mr. Kenneth Patrick, he bought my note to Mr.Bob who in charger of Service snd Mr. Ben Chandler listen. When I brought my Vehicle back they used my Warranty to fix a Car that should been fix before being Sold. When they finish it was Two Pages of eork the did on my Vehicle snd now, ot still not right. It dieon my ttwice, still make noise. It been * months and this Car is Still a Piece of Junk. I really don't want it. They can have this Piece of Junk, Trash or whatever back. I'm So Serious.
GetHuman: Let's quantify your experience contacting Nissan USA. On a scale of 1 to 5, how easy is it go get help on a Nissan USA problem?
~Lady56leo@gmail.com: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lady56leo@gmail.com: I'd give them a five out of five on communication.
GetHuman: And what about Nissan USA's ability to quickly and effectively address your problem?
~Lady56leo@gmail.com: For that I would say one out of five.
GetHuman: And finally- any advice for other Nissan USA customers?
~Lady56leo@gmail.com: Call them early in the day or late. Don't forget any personal or account information you might need for Nissan USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lady56leo@gmail.com taken from his Nissan USA customer service problem that occurred on November 13th, 2017.