North Carolina Department of Revenue: I actually didn't call. I went there * weeks a...
A North Carolina Department of Revenue customer review by GetHuman user ~Virginia from November 26th, 2017
Background on ~Virginia's case
GetHuman: ~Virginia - can you tell our other North Carolina Department of Revenue customers when your case took place?
~Virginia: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to North Carolina Department of Revenue, and if so, how?
GetHuman: And which of these common North Carolina Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Virginia a list of common North Carolina Department of Revenue problems)
~Virginia: "File/Re-file Income tax" was why I was trying to call.
~Virginia's review of North Carolina Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's North Carolina Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Virginia: I actually didn't call. I went there * weeks ago and handed the girl on the left my check. She acted like I was bothering her. She acted like she was ready for me to leave, but I asked her if I could get a receipt. She said we don't give receipts your cancelled check is your receipt, but again that was * weeks ago and my check has not processed yet.
GetHuman: Let's quantify your experience contacting North Carolina Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a North Carolina Department of Revenue problem?
~Virginia: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Virginia: I'd give them a two out of five on communication.
GetHuman: And what about North Carolina Department of Revenue's ability to quickly and effectively address your problem?
~Virginia: For that I would say five out of five.
GetHuman: And finally- any advice for other North Carolina Department of Revenue customers?
~Virginia: Call them early in the day or late. Don't forget any personal or account information you might need for North Carolina Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Virginia taken from his North Carolina Department of Revenue customer service problem that occurred on November 18th, 2017.