Northrop Grumman Corporation: This company must find a better way to help ind...
A Northrop Grumman Corporation customer review by GetHuman user GetHuman-17549 from November 16th, 2017
Background on GetHuman-17549's case
GetHuman: GetHuman-17549 - can you tell our other Northrop Grumman Corporation customers when your case took place?
GetHuman-17549: Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to Northrop Grumman Corporation, and if so, how?
GetHuman: And which of these common Northrop Grumman Corporation customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-17549 a list of common Northrop Grumman Corporation problems)
GetHuman-17549: "Where to buy" was why I was trying to call.
GetHuman-17549's review of Northrop Grumman Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Northrop Grumman Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-17549: This company must find a better way to help individuals find part number pricing and other information on your parts. This was one of the worst experience I have ever had with tracking down a part.
GetHuman: Let's quantify your experience contacting Northrop Grumman Corporation. On a scale of 1 to 5, how easy is it go get help on a Northrop Grumman Corporation problem?
GetHuman-17549: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-17549: I'd give them a three out of five on communication.
GetHuman: And what about Northrop Grumman Corporation's ability to quickly and effectively address your problem?
GetHuman-17549: For that I would say one out of five.
GetHuman: And finally- any advice for other Northrop Grumman Corporation customers?
GetHuman-17549: Call them early in the day or late. Don't forget any personal or account information you might need for Northrop Grumman Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-17549 taken from his Northrop Grumman Corporation customer service problem that occurred on November 11th, 2017.
Northrop Grumman Corporation
1.80 of 5 stars | 3 reviews
GetHuman-17549's Northrop Grumman Corporation Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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