Northrop Grumman Corporation: Would no doubt have great service, but after di...
A Northrop Grumman Corporation customer review by GetHuman user ~SuperuserJ from November 10th, 2017
Background on ~SuperuserJ's case
GetHuman: ~SuperuserJ - can you tell our other Northrop Grumman Corporation customers when your case took place?
~SuperuserJ: Yes I can. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Northrop Grumman Corporation, and if so, how?
GetHuman: And which of these common Northrop Grumman Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~SuperuserJ a list of common Northrop Grumman Corporation problems)
~SuperuserJ: "Complaint" was why I was trying to call.
~SuperuserJ's review of Northrop Grumman Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Northrop Grumman Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SuperuserJ: Would no doubt have great service, but after dialing constantly for ** minutes with a busy signal at every turn, why even have the number?
GetHuman: Let's quantify your experience contacting Northrop Grumman Corporation. On a scale of 1 to 5, how easy is it go get help on a Northrop Grumman Corporation problem?
~SuperuserJ: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SuperuserJ: I'd give them a four out of five on communication.
GetHuman: And what about Northrop Grumman Corporation's ability to quickly and effectively address your problem?
~SuperuserJ: For that I would say one out of five.
GetHuman: And finally- any advice for other Northrop Grumman Corporation customers?
~SuperuserJ: Call them early in the day or late. Don't forget any personal or account information you might need for Northrop Grumman Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SuperuserJ taken from his Northrop Grumman Corporation customer service problem that occurred on November 3rd, 2017.
Northrop Grumman Corporation
1.80 of 5 stars | 3 reviews
~SuperuserJ's Northrop Grumman Corporation Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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